Genesys to bring augmented reality to contact centers as part of ‘tech disruption’

Imagine you work in a contact center where your supervisor strolls the floor with an electronic tablet outstretched in her arms, like some hi-tech sleep walker. Meet Simon Wright’s vision for how virtual and augmented reality devices can provide “observational and analytical superpowers” to the supervisor of the future. Read more at Crain’s Indianapolis.



Categories: Technology

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